Frequently Asked Questions

The answer to the is YES. 

The majority of contracts were issued/sold to consumers illegally! However the timeshare companies will not just roll over and let you out without putting up a fight.

 In our opinion it would be better to employ the services of a specialist company to perform this task for you.

Again, the answer to this question is YES!

Should you have solid grounds to claim then of course you can move forward and initiate legal proceedings against your timeshare resort/provider. We would always advise this to be undertaken by a specialist company within this field.

We would urge consumers to be cautious when seeking to appoint a company to undertake such works as there are many rogue traders within this industry.

Again, the answer to the question is YES, but you would need an professional assessment. 

To promote finance the resort/developer would have needed to be registered with the FCA (or equivalent) in order to both sell or refer a consumer for finance. The finance provider also has a duty of care to the consumer, where not only a credit check should be performed but also an affordability check to ensure that the consumer can actually afford to move forward. 

Our advise again would be to arrange an appointment with a specialist within this field to both asses & advise you correctly.

Again, this is not an isolated story. There are many companies out there purporting to assist clients in this way, there are some that have been active for many years and yet no clients have received anything back as of yet.

There are steps that are involved with a Spanish claim, and these steps are not unique! There is a particular process that happens in each and every instance. Should you wish to discuss this with us, we would be more than happy to disclose all of this information with you and then further discuss arranging a consultation with a genuine specialist who will conclude the matter for you.

The companies that we work with will only submit a claim if you have valid grounds. The legal entities all hold the relevant accreditation and are duly registered in their Country of incorporation.

Unfortunately this has happened on many occasions. We have heard this from many consumers and what has transpired was that the companies were performing what is called a "Unilateral Termination", this is basically when a termination is requested / stipulated by one side of the contract only and is not recognised by the resort. We also regret to inform you that this is also not enforceable by law, even if you have been issued with a letter from the company that you employed. For a termination to be recognised and for your liabilities to end, you must receive confirmation of this from the resort or the decision to be made by the appropriating court.

We can arrange a free of charge no obligation specialist consultation with an industry leader within this field to better advise you.